Solved
Volt applied for O2, but not for VM
Hi VM Team,
I am an O2 and VM customer, but the address on my O2 account was old.
I've updated the address, and shortly afterwards (15/03/25), my O2 Volt benefits started. However, my VM account shows no updates.
Would someone be able to review my account and advise when this will be activated, please?
Many thanks,
Marts
Hello Marts_MF,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your account at the moment.
I'd be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
