Forum Discussion

Stevedemp23's avatar
Stevedemp23
Joining in
2 months ago

Volt - applied on O2 side only

How do I get volt benefits applied to my broadband. It has been added to my o2 sim easily enough. 

 

 

[mod - title edited for clarity]

  • Carley_S's avatar
    Carley_S
    Forum Team
    2 months ago

    Hi Stevedemp23 

    Welcome to the Community Forums. 

    Sorry to hear of your concerns with your missing Virgin Media Volt benefits. How long ago did you sign up for the benefits? Did you do this via your MYO2 online account?  

      • Carley_S's avatar
        Carley_S
        Forum Team
        2 months ago

        Okay, we can check this on our side to see what's happened and if there's anything noted on the account.


        Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.