ch1001
4 months agoJoining in
Virgin Volt not applied
I hope a Virgin admin can check this for me. The volt was applied 2 weeks ago on the o2 side but not nothing on the Virgin broadband side. My details are the same on both accounts. Thanks
I hope a Virgin admin can check this for me. The volt was applied 2 weeks ago on the o2 side but not nothing on the Virgin broadband side. My details are the same on both accounts. Thanks
Hi ch1001 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear the Volt benefits still haven't been applied 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel