Forum Discussion

banhamm's avatar
banhamm
Superfast
2 years ago

Renewal Email for same contract excludes TNT Sport and Netflix

So an email arrives today advising a renewal for the same contract as I’m on now but for another £4 a month. For the sake of my sanity and going through retentions in two months time this seemed a reasonable offer. 
However, the small print says no more TNT Sport which we get with Maxit TV in current contract and no mention of Netflix and whether it’s gone or not. 
Seems a bit underhand to me. But not surprising. Interested to know if anyone else on Volt has seen the same deceptive offer email?

netflix
renewal
TNTSports
Volt
  • roy247's avatar
    roy247
    Superstar
    2 years ago

    Don't know about Netflix but TNT Sports became an £18 a month add on for new contract's and renewals not long after the change of ownership of TNT.

    I would be interested to know if the 2nd box is included or an extra charge now which is what I have seen, contract renewal in summer for me.

     

    • banhamm's avatar
      banhamm
      Superfast
      2 years ago

      Yes good point about the 2nd box though we haven’t used it and it sits next to the main box so won’t miss it. But again, if it’s not included it’s hardly a like for like renewal. 
      So now it’s time to see if the same package with Sky Sports, TNT Sport and Netflix plus 1gig broadband can be put together for less with individual providers. Don’t need home phone anymore. 

      • jk1990's avatar
        jk1990
        Dialled in
        2 years ago

        Did everyone not lose TNT? I am sure I don't have it anymore and I have not renewed - still within min term. I thought it had been taken away, which frankly is annoying but other channels went with it, like NBC News and a few others. Just assumed they pulled out of virgin. Come to think of it, I think NBC has now vanished off the list but TNT has not. 

        You gotta make use of your box. My 2 virgin boxes operate at 1/4 the speed of a sky box so I've decided, virgin need to offer me 4 tv boxes to be the same as 1 fast box that works with Sky 😄 The bigger box with the DVR recorder, that thing crawls. It's to the point I'm convinced it must be running a botnet on the side, or mining crypto currency (it gets hot enough).