Adam_Maunder
11 months agoTuning in
Recovering recorded shows from V6 box after reset
Hi there,
I've just had to do a total reset of my V6 box, after it got stuck in a 'booting up' loop, and I've lost all the shows I had recorded.
Is there any way of retrieving any of them, or are they gone forever?
Thanking you in advance,
Adam x
Oh! You’ve used the back door factory reset. Yes, that will wipe everything. The likelihood is now that you have a firmware issue, as all the apps have reverted to a the original version the box came with, most of which have been superseded. You will have to ring it in as a fault. The boot loop was more than likely caused by the latest update failing to install.
Unless CS can trigger it to update, you are looking at a box swap.