Forum Discussion

Statto13091978's avatar
Statto13091978
Just joined
5 days ago

Virgin TV360 recording storage

Can anyone help at all.
My recordings show me using 20 percent of my 100 percent but the top left of the window shows me using 92 percent. 
Is there another folder where I have to delete the recordings again? The only time I get it to zero is if I reset the box by erasing all recordings so frustrating

2 Replies

  • 1701-e's avatar
    1701-e
    Fibre optic

    Try a factory reset

     

    go to Settings (the cog at the end of the Home menu) > System > Factory Reset. 

    You are given 2 options

    Keep Recordings
    Format Disk

    Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up. You will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again.