I did the upgrade on two boxes. On neither box will iplayer or bbc sounds work. They give the 02050 code. They are connected to different display types one is a Samsung tv one a monitor via hdmi. I have rebooted as other post have mentioned several times but still does not work on either box. All other apps work. Iplayer is the one I use most though so this is very annoying. Anything else I can try?
After my 360 boxes decided to not carry out any scheduled recordings or allow me to delete old ones I did a reset.
Sorted recordings now I can't use iPlayer with error 02050. What is the issue?
I've reset both boxes. Powered all devices off bithe router and 360 boxes as described on somewhere else. Fired up the router, waited for everything to come back online and then booted up the 360s. Done it in so many variations and yet still the same error appears with iPlayer.
Other TVs with iPlayer app are fine, my mobile is fine. This is a virgin issue. What's the resolution?
Hi there, I'm having the same problem, having just upgraded with the new 360 remote. BBC Iplayer is coming up with the error code 02050 when you try to play a programme. I've tried unplugging both the router and the TV box overnight, then switching back on - no joy. Then I tried the factory reset - still no joy. Is there anyone who can help? Has anyone found a solution?
Yes I've posted about the same issue with iplayer. It been suggested to do a factory reset but I have not tried it yet.
I would try a factory reset if you haven't already, using the keep recordings option.
It's only a partial system reset and not a complete factory reset. You are given 2 options,
Keep Recordings
Format Disk
Choose Keep Recordings , that means you won't lose your recordings and any planned recordings or series links you've set up, you will have to sign into your apps such as iPlayer, Prime, Netflix and ITV-X again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.
I've let the forum mods known about this issue as it's also affecting a large number of new Stream box users. See <This post>
