I have received an email from VM to say I can 'update my tv box to Virgin TV360 at no extra cost. This involves installing it via an app on the TV and I will get sent a new remote controller. Does this mean that I will be able to watch 4k content on my existing box or would I need to change my existing V6 boxes to get 4K? Any advice would be appreciated
If you are happy with the V6 boxes, stay with them.
You don't need to 'update to 360' to watch 4K you can already watch 4K with a V6.
https://www.virginmedia.com/help/tv/how-to-watch-4k-ultra-tv
Many thanks for your help, did as you said and changed the settings... works fine now 😉
So, do you know if I do the app thing to get sky sports + will it affect my V6 box's performance?
If you are happy with the V6 boxes, stay with them.
Fundamentally TV360 is different to V6, and the marketing people's use of the word "upgrade" is at best debatable. It's a bit like saying "Upgrade from Apple to Android" when many people would consider it a downgrade - in either case, it's a migration.
TiVo-software has benefits over TV360, but TV360 also has benefits over TiVo/V6. Which set of benefits are better for individuals, is subjective and down to personal usage. To cite one example, voice control is quoted as an improvement on TV360, whereas I find the same feature on other devices a complete pain and prefer V6's single-button to go between live TV & recordings. Others would argue the opposite and consider speaking to their TV box/remote as a step-forward.
I also got the email to upgrade to 360. The email said that VM would send me a new 360 remote and nothing has arrived.
Has anyone else received a new hand set?
I'm tempted to ignore the upgrade and ask for a reduction in monthly cost. Will VM give me a drop in costs? I wonder
