Forum Discussion

Grim666Reaper's avatar
Grim666Reaper
Settling in
9 days ago

Soild red light

Hello has anyone else had this happen. I have had a red light on for the last few weeks and will not go away. This is also causing problems with my recording and my apps. I have done all the turn on and turn off and no difference. And it seems to just get worse 

3 Replies

  • The red light will only go out if there is nothing at all happening in the box.

    If any recording is active or the box has only just gone into standby - the light should be red.

    Are you saying that the red light stays on when you are using the box?

    • David_Bn's avatar
      David_Bn
      Icon for Forum Team rankForum Team

      Thanks for reaching out to us Grim666Reaper, and a very warm welcome to our Community Forums!

      Sorry to hear of the solid red light, seemingly on your 360 set top box.

      I'd be happy to take a closer look into this for you, with the possibility of having this replaced for you.

      Check out the envelope in the top right hand corner for a private message from me.

      Thanks,

      David_Bn