I ordered a new remote over a week ago now , the charge has appeared on my account but I have yet to recieve the remote control !!! How long does it take ? And trying to get hold of someone at virgin is almost impossible
an answer from someone at virgin would be nice
cheers
Hi taylor073 👋
Welcome back to our Community Forums and thanks for your post.
It can take 5 working days for the remote to reach you - sorry you've not received it yet.
is there anything sowing under 'Orders & Appointments' via your 👉 online account?
If nothing, please do respond to my PM 📩 so I can help further.
Thanks
Hi there , nothing is showing in my orders tab on my account
good morning,
I have still not received a remote control for my 360 box.i have been charged for the item and assured the item was ordered but ive still no remote.
Name [removed]
yes I am the account holder
removed
acc number removed
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
Thanks for joining us over private message taylor073,
Glad we were able to help 🙂
Alex_Rm
Still nothing showing in my orders . Been nearly 3 weeks since I ordered the RC and I’ve been charged for it but still not been delivered
