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Jonathanphillip's avatar
Jonathanphillip
On our wavelength
20 days ago
Solved

Recording issues

When I recorded the bill yesterday and watched it back it seems fine when i watched it back but all of a sudden it went black the screen and started to break up the picture then it went again after a few minutes seemed fine the other recordings just that odd occasion it went funny it's a new box I know but it might have been on that odd occasion it decided to play up but other recordings seems fine Jonathan 

  • Hey jonathanphillip, thank you for reaching out and we are sorry to hear there has been an issue with your recording.

    If this has only happened to this, we would advise this is fine please do not worry.  

3 Replies

  • Ì watched another episode of the bill yesterday and it came out OK no issues just that odd episode began to go awol for some reason but it's working fine now 😀 

  • Hey jonathanphillip, thank you for reaching out and we are sorry to hear there has been an issue with your recording.

    If this has only happened to this, we would advise this is fine please do not worry.