This has been covered before but previous solutions have not worked. Tried to get through to Virgin and it was painful. Eventually got through but the guy was clueless so I’m hoping someone can suggest something helpful other than HDD is gone and need new box.
storage is empty and have done reset and everything else is fine connection wise
To avoid the forum staff having to ask, and potentially delaying a resolution here, what are the solutions/tests you've tried thus far?
What happens when you try pausing programmes and/or setting recordings?
Hi eyeahmed
Welcome to our community forums and thank you for your first post. Sorry to hear you are having ongoing issues with your TV box. We can understand the frustration caused. We can however see that you have been able to get an appointment to resolve this issue. Please let us know how this appointment goes and if you need any further help.
Thanks,
