Forum Discussion

andycodes's avatar
andycodes
Joining in
12 months ago

Verification Email never arrives

Been trying to get this email to arrive for some time now. Phoned support but they only tried to send it the same way. Can somebody please just verify my account so I can properly use the service. 

  • gilbo2's avatar
    gilbo2
    Dialled in
    12 months ago

    Have you looked in your Junk / Spam folder, it might have gone in there?

    • andycodes's avatar
      andycodes
      Joining in
      12 months ago

      Yeah, but nothing unfortunately. From looking at the forum, it appears to be an extremely common issue.

  • John_GS's avatar
    John_GS
    Forum Team
    12 months ago

    Hi andycodes 

    Thanks for posting, welcome to both Virgin Media and the community.

    Apologies you've had some issues with the verification. It's showing as all sorted now but I'll send you a PM in case it's auto-activated and you need it resetting.

    Best wishes.