Have spoken with customer service and technical mulitple times without a fix. I am unable to get into the VigrinMedia or O2 account because of this problem. The email address works fine and the email is not going to spam or otherwise filtered.
Was looking to upgrade as a message was sent offering a deal, but its been so long now I suspect the offer has expired.
any staff on here to are prepared to fix or even change the email on the account for me?
Forum TeamHi Anonymous
Thanks for posting and welcome to the community. Apologies that you're not receiving the verification email. We can't change emails from here but will send a PM to check on what's happening.
Best wishes.
I have the same issue. Have the o2 app on my phone (which I have been using for months) went to sign in to the app and had to create a new password and verify my email. The first time the email came I clicked verify but then it went no further but took me to a page that didn't exist. I have tried several times since to access the app and each time I sign in with the new password and I am asked to verify the email but now I am not getting any emails sent to me. I know the emails are working fine as I was able to verify the email sent to join this community.
I have just received the email again and clicked verify but again it is taking me to page expired : The page you are trying to access is no longer available
I have managed to get in on the website eventually and now the app is working again.