Forum Discussion

Lizzy54's avatar
Lizzy54
Joining in
2 months ago

Switch to ebilling

Hello,

Like many other people on here I seem unable to opt out of paper bills, which I don’t recall opting into in the first place. I have read guidance on how to switch to ebilling but it doesn't seem to work. The links don't show what the guidance suggests. Please can you help sort this out for me. 

  • Beth_G's avatar
    Beth_G
    Forum Team
    2 months ago

    Hi Lizzy54,

    Thank you for your post, welcome to the Community Forums.

    I'm sorry to hear you've been struggling to sign up for eBilling. I'll be happy to help get this sorted for you.

    I've popped you a private message so I can take your account details.

  • Beth_G's avatar
    Beth_G
    Forum Team
    2 months ago

    Hi Lizzy54 

    Thanks for chatting with me via PM. 

    If you need anything else, don't hesitate to get back in touch.

    All the best for the new year 😊