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thehawk101's avatar
thehawk101
Joining in
12 months ago

Signed up with wrong email address

Hello

I am a new customer and have mistyped my email address when signing up for my virgin media account and therefore cannot verify my email to access my account. 

Is there a way this can be resolved for me?

 

Thanks

1 Reply

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  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    12 months ago

    Hello thehawk101

     

    Thanks for posting in regards to your email address and requesting it be updated, we can understand the issue and implications and are happy to help.

     

    I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

     

    Rob