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thehawk101's avatar
thehawk101
Joining in
2 years ago

Signed up with wrong email address

Hello

I am a new customer and have mistyped my email address when signing up for my virgin media account and therefore cannot verify my email to access my account. 

Is there a way this can be resolved for me?

 

Thanks

1 Reply

  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    2 years ago

    Hello thehawk101

     

    Thanks for posting in regards to your email address and requesting it be updated, we can understand the issue and implications and are happy to help.

     

    I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

     

    Rob