Forum Discussion

Arachnologist63's avatar
Arachnologist63
Joining in
2 years ago

Contract renewal problems

Just keeps saying Oops, been like this for days, from Emails, my virgin app and google, come on virgin get your act together! 

4 Replies

  • Hi Arachnologist63,

    Thanks for posting and welcome to our community ๐Ÿ˜Š

    We're sorry you're having some issues accessing things, can you send a screenshot of some of the errors you're getting?

    Alex_Rm

    • Arachnologist63's avatar
      Arachnologist63
      Joining in

      โ€ƒ

      โ€ƒthatโ€™s all I get is it going to the oops page and when I click the tab underneath it takes me to a page saying I can get virgin media in my area 

      • Molly_T's avatar
        Molly_T
        Icon for Forum Team rankForum Team

        Thank you for sending this over Arachnologist63! Sincerest apologies that this is happening, we appreciate it is less than ideal! 

        We will send you a PM to confirm a few account details and get this raised with the team for investigation. 

        You can find the PM in the top right corner of the page in your Inbox. ๐Ÿ“ฉ We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

        Wishing you all the best. ๐ŸŒž