I'm trying to register an account, but I get the message:
Oops, we've ran into a problem.
Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)
I've tried again, refreshed browser cache, deleted cookies, and tried multiple email addresses, etc. Always the same message
Many thanks in advance
Hi merryfellow,
Thank you for your post and welcome to our community forums. We're here to help.
I'm so sorry to hear you're having some trouble registering for a My Virgin Media online account. Have you also tried doing this from a different device?
Thanks,
Hi @Zach_R, yes, several, same error message
Hi merryfellow,
I see. Also, just to confirm, are you getting to the site via a bookmark/favourite on a browser?
Thanks,
