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HDB33264960's avatar
HDB33264960
Just joined
12 hours ago

WiFi Pod Overheating and making a Buzzing Noise

All,

Last night I smelt a burning smell but couldn’t find the source of it. This morning I heard a buzzing noise which I traced to my WiFi Pod. When i touched it, it was very hot to the touch. So i turned it off at the mains, left it for a while to cool down then turned it back on. It seemed ok for a while, no buzzing noise and not overly hot. But it has started to buzz again.

I did try the above again and also rebooting it, but it’s still overly warm and buzzing. Any suggestions please?

3 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    12 hours ago

    These are known to overheat and risk fires. Remove it and request a replacement. If it's one of the old white ones, insist on one of the newer black ones as a replacement. They are also a better specification. 

    • Robert_P's avatar
      Robert_P
      Icon for Forum Team rankForum Team
      5 hours ago

      Hello HDB33264960

       

      Sorry to hear of the Pod issues experienced, we understand the concern this can cause and appreciate you raising this with us via the forums. Welcome to the community.

       

      We're eager to get this looked into and I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.