Forum Discussion

tjfs's avatar
tjfs
Tuning in
8 months ago

Phone Switchover - when?

I was going to be switched in February but Virgin announced they were pausing landline switchover. 

Can you volunteer to be switched to digital?

Tim

  • John_GS's avatar
    John_GS
    Forum Team
    8 months ago

    Hi tjfs 

    Thanks for posting and welcome back to the community. This is currently paused and you'll be emailed/sent a letter when the switchover is going to resume. 

    Is there a reason you're wanting this to happen currently, having any issues with the current landline?

    Keep us posted :).

  • tjfs's avatar
    tjfs
    Tuning in
    8 months ago

    It's been crackly for a long time, probably due to the street cabinet door being open all the time. I use my mobile almost all the time so it's not a big issue but would be nice to know when it's due to happen.

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team
      8 months ago

      Thank you for confirming tjfs 

      Can you confirm if the phone is connected at the mains or an extension socket? Also how many other pieces of equipment are connected at the point?