Forum Discussion

bertj's avatar
bertj
On our wavelength
2 years ago
Solved

Phone upgrade - when

My home phone (CH63) should have been transferred to fibre on 6th.February - nothing happened. No information about this. Any news?

  • Thanks for the update on this matter, 

    Regarding the switchover, all providers have put them on hold until further notice.

    Once we do receive an update we'll advise further.

    Regards,

4 Replies

  • Kain_W's avatar
    Kain_W
    Forum Team (Retired)

    Hi bertj,

    Thanks for your post and welcome back to the community.

    There was a hold put on all switchovers until further notice, is your home phone not working?

    Let us know,

  • bertj's avatar
    bertj
    On our wavelength

    Thanks for the reply; my phone is working OK. Out of interest, is it known why the changeover is on hold?

    • Kain_W's avatar
      Kain_W
      Forum Team (Retired)

      Thanks for the update on this matter, 

      Regarding the switchover, all providers have put them on hold until further notice.

      Once we do receive an update we'll advise further.

      Regards,

  • Mr_K's avatar
    Mr_K
    Knows their stuff

    Why the hurry, you do realise its a downgrade? Your current analogue system will work even in a power cut. The 'upgraded' system will fall over if you BB isn't working, or your power is off. Lets hope its not needed in an emergency.  That why all 'upgrades' have been suspended on OFCOMs orders, as its anything but, and could endanger life in an emergency.