Phone Switch to Fibre Network - *No Adaptor Received*
Hi Virgin
You've sent me various mails about the switch-over to fibre-optic connection for my landline - and the switch date was 08/01/24, but I haven't received the necessary adapter.
Could you please clarify when I should expect to receive it, since I am without a landline as a result and my mobile signal is intermittent at best. Please update me/send as a matter of urgency.
Thanks.
Apologies you were unaware WideScience
As it stands, with immediate effect, there is a pause on all Digital Voice Switchover (DVSOT) migrations until further notice. This means that we will not be conducting any migration-related activities unless instructed otherwise. This announcement has also impacted other telecommunications providers and doesn’t just affect Virgin Media O2.