Forum Discussion

blarnnie's avatar
blarnnie
On our wavelength
10 months ago
Solved

Purpose of Adaptor

Does the supplied adapter have any other purpose than connecting RJ11 to BT phone plug? 

If not then can I connect my DECT base station, which has a RJ11 connection, directly to the router using a cable with RJ11 plug at each end?

Blarnnie

  • The answer depends on how your DECT phone uses the RJ11 socket.

    The Hub RJ11 will use the middle pair of contacts i.e. the modern standard.
    If your DECT phone does the same an RJ11 - RJ11 cable will work.

    But we have one BT desk phone that is not wired like that, so the original factory cable must be used + a BT socket to RJ11 plug adaptor. If you encounter the same, just buy a long BT plug / socket type extender cable.

    Which ever way it works the DECT Phone can be reconnected.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    I take it your phone line has been converted to the hub, a lot have not.
    Try it and see, mine worked. You cannot do any damage, just remove it if it does not work. 

    • blarnnie's avatar
      blarnnie
      On our wavelength

      Thanks Tudor for response. Not converted yet but need to buy a much longer cable than Virgin will supply (see my other thread)and I was hoping a simple RJ11 to RJ11 would do.

      Blarnnie

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        We only provide the adaptor for the router, we can look at moving your hub to another place for you if you wish?

  • Hello blarnnie.

    Thanks for your post.

    From what Tudor has advised there will be no harm in trying.

    Can you please let us know if it's successful.

    Gareth_L

  • Client62's avatar
    Client62
    Alessandro Volta

    The answer depends on how your DECT phone uses the RJ11 socket.

    The Hub RJ11 will use the middle pair of contacts i.e. the modern standard.
    If your DECT phone does the same an RJ11 - RJ11 cable will work.

    But we have one BT desk phone that is not wired like that, so the original factory cable must be used + a BT socket to RJ11 plug adaptor. If you encounter the same, just buy a long BT plug / socket type extender cable.

    Which ever way it works the DECT Phone can be reconnected.

    • blarnnie's avatar
      blarnnie
      On our wavelength

      Many thanks Client62 for a response that actually answers my question! I have a fairly new cordless so am hopeful that the RJ11 to RJ11 will work.

      Thanks again 

      Blarnnie