my Land phone Line not working since 17-10-2023
Hi,
I been a customer on Virgin Media for over 25 years, my work land phone died in October last year.
Once i was sure that I can NOT receiver or Make phone calls So I had arranged an appointment for the Engineer.. After waiting for almost 4 hours no sign of the engineers, Never turned up. Called the VM office, give me a silly excuses about some mix-up, they RE-ARRANGED THE APPOINTMENT for another day.
Same thing happened on this Occasion, RE- ARRANGED app. on ANOTHER DAY, SO ON ..SO ON .
That's 4 x Appointments missed so far.
I REALY don't know what to Do, when call them again, going thru lengthy ridiculous process in India, they HANGUP the phone, upon my request to talk to the Manager.
My Contract is expiring soon, don't know if I should re-New contract.
Maybe talk to OFsted or someone for messing me about.
Any feedback suggestions wd b much appreciated
B. regds,
T