Incoming call cuts out, only from one number

Question

This happens only when I am called from one particular number.&nbsp; After about a couple of minutes the call is terminated and it drops back to a dial tone.

Client62 · Answer

This can be the symptoms of a caller with a mobile or a cordless phone that has a failing battery.

Sabrina_B · Answer

Hi Darkfish 👋.
 Thanks for reaching out to us, apologies for the issues that you are facing with your home phone. Can we ask the type of number that is calling you, either landline or mobile and is this all the time, and does this happen when you dial out the number?
 Sabrina

Darkfish · Answer

It's a land line and I think it cuts out either way, I'll check in the morning

Zach_R · Answer

Hi Darkfish,
 No problem. Keep us posted and we'll go from there with this.
 Thanks,
 &nbsp;

Darkfish · Answer

I was wrong, it only cuts out when I am called from that number.&nbsp; Apparently I am the only person they call that this happens to.

Forum Discussion

Incoming call cuts out, only from one number

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