Presently a person has broadband from VM and an analogue landline from BT.
If the person decides to get telephony from VM as well can anything analogue telephone equipment that was connected to the BT Master Socket instead be plugged in to the phone port on the VM Hub?
VM should supply the RJ11 to BT plug adapter referred to in previous posts. Once the hub has been provisioned for the VoIP line you'll see a Telephony (Ready) status in the hub and the phone line can be unplugged from the BT socket and plugged into the hub via the adapter cable. The user can then opt to port the BT number to VM.
Deepak_S wrote "no need for VoIP-specific handsets". For clarification these operator VoIP systems are a direct replacement from landline providers like BT, VM, Sky, etc, which all work from their hubs and designed for traditional analogue phones like my BT Decor 2600 or DECT and not for VoIP phones.
If you have very specific telephone equipment, it might be best to mention what it is to ensure there will not be any nasty surprises later when you are tied into a 24 month contract.
Things that might need modification or re-wiring could include :
1) Building Alarms with dial in / dial out / monitoring
2) Care lines or Panic alarms linked to call centres
3) Cherished B&O telephones
I was trying to find out if anything that worked when plugged into a BT Master Socket would work when plugged into the VM hub (not just a telephone). In other words I was trying to find out if the VM hub's telephony port provides all the functionality of a BT Master Socket.
The specific equipment that I am interested in is a Panasonic KX-TES824 mini-PABX.
This sounds grand but really all it does is allow several wired handsets to:
Often separate handsets are required to answer a door intercom and to make external telephone calls. This neat solution allows phones to perform both functions, and they can also make internal calls to each other.
The question is if the analogue landline goes can the PABX be plugged in to the VM hub?
I am not concerned about power cuts.
Don't think anyone on here will be able to give you a solid answer to your question ref your mini-PABX and the VM hub.
Manuals online for that model seem to place it in the early 2000s so it is 'vintage' equipment. The installation manual for the Panasonic shows a 2-wire connection from an outside line, which is what the VM hub provides but it would have been designed to operate on a telephone exchange line to the relevant specifications of the day.
Fast forward 20 years and the phone connection from the VM hub is really designed to connect modern domestic telephones in a residential settings.
We see regular topics on here where customers want to use vintage equipment (early 2000s and before) which should, theoretically, work but does not or which exhibits unreliable behaviour.
That said, I often used to see Panasonic PBX systems of that era in school office environments and it was always chosen because it was very reliable and highly configurable. It always used to hold its value very well for resale during equipment upgrades and was considered to be a good quality product.
Are you using this in some sort of small business/office environment which requires additional phone extensions and door access control?
Forum TeamThanks for reaching out! Yes- you can use your existing analogue telephone equipment with Virgin Media’s Digital Voice service, but it does require an adaptor and a quick setup.
Here’s how it works:
You will need an adaptor that plugs into the grey Tel 1 port on the back of your Hub. On your switch-over day, simply unplug your phone from the BT Master Socket and connect it to the adaptor. After a short wait, you’ll hear a dial tone and can start using the phone.
Standard corded and cordless DECT phones work fine — no need for VoIP-specific handsets. For cordless systems, just connect the base station to the adaptor, and your additional handsets will work wirelessly as usual.
We hope this information helps!🙂
The TEL1 socket on the hub behaves like a conventional telephone wall socket. You need an adapter supplied by VM to connect devices with a UK telephone plug.
See image here
Advice on Digital Landline Before Switching to Virgin | Virgin Media Community - 5522883
