My 1471 is not working - it keeps telling me a number which called days ago. It is not a 'number withheld' issue because it does not remember a call from our own mobile.
I spent the last 30 minutes to technical support who, not only struggled to understand the problem, but managed to disable our broadband and land line!
As a side issue we also randomly get an American cadence when we call the landline.
Anyone got a way to contact a support which is in any way helpful?
They said they had fixed it, but it did not work. They insisted that they called on my mobile BEFORE I hung up and hence I was unable to call my line and see if it remembered the last number called. All quite a farce really.
I then called back and got stuck in an endless loop of security questions with the customer 'support', which I had already passed on the phone keypad. Honestly, what security issues can there be related to reporting a fault??
Forum TeamI am sorry to hear about this, let me send you a DM and we can take a look a this to see what has happened.
Please look out for it.
Forum TeamGlad to hear we've managed to get the ball rolling on this for you.
