Forum Discussion

Mayo4's avatar
Mayo4
Joining in
15 days ago

Maximum no of devices

Anyone else still struggling with app not saving your devices so constantly having to re add? Thought Virgin were supposed to have fixed this issue. 

  • japitts's avatar
    japitts
    Very Insightful Person

    Can you be more specific about the particular issue you're having?

    There are certainly some long-standing bugs in the app, because I can replicate since well over a year now... but what are your particular symptoms?

  • Hi Mayo4 thanks for your post although we're sorry to hear of your concerns raised regarding TV Go devices.

    We aren't aware of any known issues regarding this anymore but can you confirm if you've tried deleting your cache/cookies on your browser, as this may help?

    Many thanks