Forum Discussion

G0ldenballs's avatar
G0ldenballs
Joining in
28 days ago
Solved

No DHCP for wired devices

Odd problem, none of the wired devices on my home network can acquire IP config via DHCP yet wireless devices can. It's intermittent in that I can make it work OK for a few minutes by restarting the Hub 3.0.

I have a switch that feeds a desktop PC, printer and a few other devices so although my laptop is fine on WiFi this is causing a bit of a problem for other devices.

I've taken the Hub 3.0 out, added a different router, everything works fine (except no broadband as the alternative router is just a simple DSL device) so it's looking like the Hub 3.0 is the cause.

Anyone seen this before? Better still, anyone know how to fix?

Thanks!

 

 

dhcp
WIFI
wired
  • carl_pearce's avatar
    carl_pearce
    Community elder
    28 days ago

    Other than a full reset the HUB might need replacing.

  • Client62's avatar
    Client62
    Alessandro Volta
    28 days ago

    We had the same a couple of months ago, the DHCP server stopped working on our Hub 3
    and a factory reset fixed this. I have only encountered this once in almost 8 years.

    Press RESET for 60 seconds, then leave the Hub 3 powered on the revert to the shipping condition.

  • legacy1's avatar
    legacy1
    Alessandro Volta
    28 days ago

    Why not just have the hubs with ROM only firmware.

    A factory reset should not be needed to fix this every time it happens

  • Anonymous's avatar
    Anonymous
    28 days ago

    Tell me, the wired devices, do they not get any IP address at all via DHCP, or do they but it’s ‘not correct’? You don’t happen to have any ‘Powerline’ adapters by any chance do you?

    • G0ldenballs's avatar
      G0ldenballs
      Joining in
      26 days ago

      None at all. It's really strange, WiFi devices get it fine, Wired get nothing.

      No powerline adapters, one switch but have bypassed that and still find same problem.

      Really not sure Virgin Media know what the cause is but they're changing the router tomorrow so hopefully problem solved.