Forum Discussion

IanP2025's avatar
IanP2025
Just joined
15 days ago

Hello, I cannot get the Virgin TV GO to work on any of my devices apart from my phone.

Hello, I cannot get the Virgin TV GO to work on any of my devices apart from my phone. 

1 Reply

  • Hello IanP2025

     

    Sorry to hear of the TV Go issues experienced across most of your devices, we appreciate you taking the time to raise this via the forums and welcome to the community.

     

    We have support here for TV Go device problems, can you confirm some of the following:

     

    • Which Devices are you trying this on?
    • Do you get any error messages?
    • What content do you get the issues with or is it simply logging in?
    • Is the TV Go app and devices software up to date?