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POmahoney's avatar
POmahoney
On our wavelength
2 months ago
Solved

Can No Longer watch sky sports on Virgin tv go

I renewed my virgin media account last Thursday 25th September, ever since when I login on the sky sports app via the virgin login section, I log in and then click on watch and then choose to watch live football, it comes up with this box (see attached picture) and when I click 'got it' and when I try and click on to watch live football again, I get the same pop up box, so it doesn't allow me to watch live sky sports channels anymore. I have called Virgin media customer service numerous times and found it as helpful as a chocolate fireguard. Anyone else have this issue?

 

sky sports
Virgin TV Go
  • POmahoney's avatar
    POmahoney
    2 months ago

    UPDATE Not sure about anyone else, but mine is now working again, can now watch Sky Sports again on my devices, fingers crossed for everyone else, but I just checked and it now works once again.

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  • Aarrgghh's avatar
    Aarrgghh
    Joining in
    2 months ago

    I have been having the same problem as everyone else since i renewed my contract. But i did find a work around as a temporary measure.

    If you put the programme you want to watch on to record, you can watch it using the saved programmes option on the virgin tv go app. Not ideal i know but it let me watch the football and the F1 at the weekend. Meant I could fast forward past all the pre amble too until I caught up with the live steam 👍🏻

  • POmahoney's avatar
    POmahoney
    On our wavelength
    2 months ago

    UPDATE Not sure about anyone else, but mine is now working again, can now watch Sky Sports again on my devices, fingers crossed for everyone else, but I just checked and it now works once again.

  • jayelle's avatar
    jayelle
    Joining in
    18 days ago

    Having no longer been able to watch Sky Sports in the Virgin TV Go app I have been doing some research and see that Virgin are now saying that the service is no longer available and an announcement will be made if the situation should change. Pity there seems to have not been any announcement that it was being discontinued! It doesn’t bode well in homes where one partner wants to watch their own program and the other wants to watch sport on their iPad.

    • newapollo's avatar
      newapollo
      Very Insightful Person
      18 days ago

      I have been doing some research and see that Virgin are now saying that the service is no longer available and an announcement will be made if the situation should change

      jayelle​ 

      You should post a link to your research that states, "the service is no longer available"

      Sky Sports is working for me via the Sky Sports app, and also via https://www.skysports.com/ in a browser.

      Three Sky Sports channels are available via the TVGo app and https://virgintvgo.virginmedia.com/ browser page..

      Sky Sports Mix and Sky Sports Racing which are available to all VM customers that have a TV package but don't subscribe to the full Sky Sports package,  and Sky Sports News which is available to all VM customers (with the exception of the Sky Mixit tier) that have a TV package but don't subscribe to the full Sky Sports package.

       

      • jayelle's avatar
        jayelle
        Joining in
        18 days ago

        Thank you for your response. Sod’s Law I can’t find the research item again. I have Sky Sports+ package and after a great deal of trying I, fingers crossed, seemed to have finally managed to get the programs back using the Sky Sports app. Not an easy task for a geriatric 😡, even for someone not yet suffering from dementia.