Forum Discussion

welshgareth's avatar
welshgareth
Settling in
12 days ago

When will my area become active?

Nexfibre installed all the cabling several weeks ago in my area, the power company have sorted the electric to the streetside cabinets and VM access points have been installed along driveway fronts. I did a webchat with sales and they just used the postcode look up and said "sorry we don't supply your area" which wasn't helpful despite me explaining the process and they just wanted to terminate my contract.

Anyone able to advise when the network will become live in CF23 9HU?  I'm due to move here shortly and want to take my services with me and not face a disconnection fee mid contract to only have to sign up again once it goes live.

2 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    Electrics for a Passive Optical Network ... that is a puzzle.  

  • Hi welshgareth 

    Thanks for posting and welcome to the community.

    I'll send you a PM now, get some details and email the team, to see if there's any updates at all.