Solved
Weird distribution cable
Hello all, I just moved to a new home and carried over my Virgin connection. From the outside of the house I can see the distribution cable running from a mast, over my roof and into the wall. Howeve...
That cable looks like standard Freeview aerial coax. Virgin coax cables come in from underground. It may be that a previous occupant has reused Virgins outlet for their TV aerial connection. If you cannot find any other connection ring the pre-install team as you need a manned install. Their number is 0800 052 1734.
