Forum Discussion

Kopite77's avatar
Kopite77
Joining in
11 months ago

Virgin Hub constant red light

My Hub has a constant red light on the front, yet I've got connection.

Looking at similar threads this appears to be a Hub issue but mine isn't overheating and doesn't feel overly warm.

I've reset the hub as others have suggested elsewhere, in fact I've done this several times but it's made no difference whatsoever.

Is there anything else I can try? 

  • Martin_N's avatar
    Martin_N
    Forum Team
    11 months ago

    Hi Kopite77,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about the red light on the hub. 

    We are happy to look into this and if needs be we can replace the hub. 

    I will private message you now to confirm your details. 

    ^Martin