Forum Discussion

cathowen3's avatar
cathowen3
On our wavelength
29 days ago
Solved

Red Light on Hub

Good Morning.

I have a red light hub on my hub but am connected to internet.

Have turned hub on and off at the mains and on the hub.

What should I do now?

 

 

 

3 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If it is a Hub 3 and the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.

  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)

    Hi cathowen3,

    Thanks for your post and welcome to our community.

    I'm sorry to hear about the issues you're having with the hub.

    Have you arranged an engineer visit since posting?

    Please pop back to us when you can. 

  • cathowen3's avatar
    cathowen3
    On our wavelength

    Engineer called and replaced hub.

    Thank You