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- TudorVery Insightful Person
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
- Steven_L
Forum Team
Hey CharlesHenri,
Welcome to the community and thanks for taking the time to post here on the forums. I would be happy to help get this looked into further. I just want to check that this is the box that is attached to your house and not the street cabinet.
Kind Regards,
Steven_L
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