thebay
11 months agoJoining in
Plastic brown box housing cables outside house broken
Morning,
The plastic brown box which houses the cables on the outside wall of the house has obviously come loose at some point and the outer cover is missing leaving all the cables exposed.
Can a replacement be sent or does an engineer have to come and replace this?
Many thanks
It will require a technician’s visit.
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.