Forum Discussion

gam637's avatar
gam637
Joining in
5 months ago

No sign of self installation hub

The email from Virgin after signing up said it would be delivered on September 4th. There was no confirmation of delivery date and the self installation pack has not been delivered.

self installation
  • John_GS's avatar
    John_GS
    Forum Team
    5 months ago

    Morning gam637 

    Thanks for posting and welcome to the community.

    Sorry to hear this - can you please call the Sales team on 0800 183 1234. Give them your full details, name/address, they'll assist further with this.