VMO2 sign in

Hello everyone,

I've been trying to sign in to myvirginmedia account but get a VMO2 sign in screen. I expected this following the change last year but when I enter my email address a verification link is sent. Unfortunately this email address died at least 15 years ago. I tried getting help from the online chatbot but it gave up and suggested I call 150. I called 150 but went round in circles with no way of actually speaking to anyone. Its final offering was to restart all my virgin equipment, interrupting everyones viewing and internet use; not very popular! All I want is to be able to access my account again so that I can see billing and contract details. Can anyone help?

Thanks,

Steve_1953