Hub 5 - keeps disconnecting

Hello Magster1,

Thanks for your first post and welcome to our community.
Sorry to hear you are having an issue with your Hub 5 losing connection.
I'd like to investigate this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 

Could you also check here for any local faults and let me know if anything is listed?
Gareth_L