bigaluk87
9 months agoJoining in
first time joining and frustrated
Hi,
I joined M500 on 4th May and received the Contact Information Sheet and Contract Summary.
It required an account number and area reference, which I didn't have when I tried to register for the My Virgin Media app.
The provisional installation date is today, but I have no further confirmation email or text received.
Moreover, I received the promotion code for £50 bill credit after the order confirmation from VM's official blog.
Could anyone help me bring the bill credit to my account?
Please help.
Many Thanks