bigaluk87
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Joined 2 years ago
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first time joining and frustrated
Hi, I joined M500 on 4th May and received the Contact Information Sheet and Contract Summary. It required an account number and area reference, which I didn't have when I tried to register for the My Virgin Media app. The provisional installation date is today, but I have no further confirmation email or text received. Moreover, I received the promotion code for £50 bill credit after the order confirmation from VM's official blog. Could anyone help me bring the bill credit to my account? Please help. Many Thanks644Views0likes1Comment