Forum Discussion

MrAlbi1's avatar
MrAlbi1
Joining in
12 months ago

Everything has been installed and setup, but no activation

Had my fibre put in today, new hub installed and setup, however my internet has apparently still not been activated. When checking on the MyVirginMedia app, it still says waiting on installation, what’s going on?

  • Gareth_L's avatar
    Gareth_L
    Forum Team
    11 months ago

    Hello MrAlbi1

    Thanks for your first post and welcome to our community.

    Sorry to hear about the activation not going ahead.

    Can I just ask how things are now?

    Let me know if you need any assistance.

    Gareth_L