Anyone help with my installation issues? Let me order without actually being available
I ordered VM online 12th June and was given an installation date of 24th June. Comex2000 come out and told us that there's no cable to the house. The 24th June then become the 28th June. Then the 9th July. On Monday I receiver a call saying we can't do the 9th but someone will be in touch.
Today I called the pre installation team who told me my order has been cancelled (shows active on my account) and that I've just "registered my interest"
Yet I've got a "pending" installation on my account, but the man on the phone said this can be anytime in days to months. When they install the cable, I need to make a "new order"
Stupidly I gave notice to sky to cancel (since revoked and ill go to a rolling contract)
What actually are my options now?
My account states:
Your agreement started Tuesday 9th July 2024
Contract start date:9th July 2024
Then gives me my account number etc