Forum Discussion

aruniyer1's avatar
aruniyer1
Tuning in
4 months ago

Credit file amendment - No response after 21 days

Hello,

I have raised a credit file amendment ( KMM119175776V56942L0KM) over 21 days ago. I have provided evidence incl bank statements, Experian reports etc. please get back to me ASAP. Having sought legal advice, I will be raising a dispute with Experian and also getting in touch with offcom. 
Look fwd to hearing from you.

Arun

  • Hi there aruniyer1 👋 Welcome to our forum and thanks for your post 😊

    Sorry to see that the team haven't replied to you yet. Usually if there's an amendment to be made the team would acknowledge your email and reply in 21 days. They'll then confirm when any amendments have been made. However, these wouldn't show on your credit file until the next report has been run.

    Just to confirm, have you had any reply from the team at all?

    Let us know so we can assist further.

    Regards

    Nathan

      • Nathan_B's avatar
        Nathan_B
        Forum Team

        Thanks for confirming, the team would usually send the automated email to say they've got your mail.

        The only thing we're able to do is pop the team another mail, but this will start the process off again. There's no guarantee that they will reply any quicker.

        I'll pop you a PM to confirm your details.

        Regards

        Nathan

    • aruniyer1's avatar
      aruniyer1
      Tuning in

      Hi still no resolution or any response from the credit file amendment team. Can you please assist?

      • Daniel_Et's avatar
        Daniel_Et
        Forum Team

        Hi aruniyer1

        We're sorry to hear this 😔

        We'll respond to your latest private message as soon as possible.

        Regards,
        Daniel