Virgin Media Contract Renewal not updated, email blank
I have accepted a contract renewal offer. The WhatsApp team support asked me to wait 6-7 days for it to be updated in my account, but it has been 8 days there is nothing updated on my account. I did receive some pre-contract documents, but the order confirmation email sent to me is just a completely blank placeholder email (attached). Is the offer a false advertisement?
Hey Harry_hz,
Welcome to the Community Forums and thanks for the post.
Sorry to hear you have been having this issue with your contract, I would like to be able to look into this with you, for me to do so I will need to confirm some information in a quick private message, if you have not used this feature before you can access it via the envelope at the top of your screen.
Joe