Forum Discussion

FSH's avatar
FSH
Joining in
3 months ago

Unable to sign in

I have spent hours this morning just trying to sign in to my account it’s been impossible with wanting longer passwords plus two verification & on a time limit. It’s completely impossible for me at 84years old with an essential tremor & a brain that works extremely slowly. What to do ?

 

 

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team (Retired)

    Hi FSH 👋.

    Thanks for reaching out to us, sorry to hear of the issues that you are facing with our new Single Sign On facility. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina