grizz
11 months agoDialled in
unable to renew contract
My contract expired on January 5th of this year.
Looking at my emails yesterday, it looks like I was offered the chance to keep my package for 20% less.
So I thought, Why not? Not like I have much choice in my area, at least not yet.
I tried renewing, but the problem is that the website just gives errors. I've tried two browsers, and nothing works.
Today I got a new offer on my phone to renew for 25% less, so I followed the link on my phone with the same result.
This is not a recent problem. I have had problems with the website for years.
It's like you don't want anyone to renew.
The chat option is as good as useless 3 hours without a reply
Phil