Forum Discussion

NWoodcock's avatar
NWoodcock
Joining in
5 months ago

Unable to complete SSO sign up

Same issue for me - tries to force us to create a Virgin Media O2 ID and link it to Virgin Media account - but assumes primary account which it is not

 

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    5 months ago

    Hi NWoodcock​ 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with our new Single Sign On ID. If you can join us in a private message so that we can look into this further with you, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks. 

    Sabrina