Unable to sign in to blueyonder using webmail
For a few days I have been unable to sign on to webmail using the non-VM account I have been using for nearly a year. It seems to "Check Detail" OK, and I enter the correct password, but clicking on the blue "Sign in" box gives no action.
If I try to go through the "Forgot your password?" route, again entering the non-VM mail account, I get "Suspicious activity detected. Please try again later.", each time I try this over several days.
My alternative email route, POP3 into Outlook 2010, continues to work perfectly.
Any ideas, please? Thanks!
Hi John_Gray,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you've been having an issue with getting access to your mailbox via My VM. As you've been able to sign in successfully on another browser, it would rule out the issue being an account issue.
I can see that Coenoby has offered some further advice, please give this a try and let us know how that goes.
Thanks,